FAQ
1. How do I know if my loved one needs senior care at home?
Anytime your loved one seems to be having issues with forgetfulness, issues with driving or mobility issues it’s a good time to have an evaluation by their physician.
2. How quickly can we start in-home service?
We’re ready when you are. Just give us a call or fill out our online form and we’ll start the process.
3. Do you provide services to those in nursing homes or assisted living communities?
Yes. Kells Home Healthcare can provide companionship or personal care to residents at assisted living communities and nursing homes who may desire additional attention or personalized care.
4. Can I Choose the Caregiver?
Yes. You have full control over who you want caring for you or your loved one.
5. What if I need you in an emergency?
If you need us we’re only a phone call away 24/7.
6. What do your in-home services cost?
The fees will vary depending on need. With Kells you’re giving your loved one the best care available with a wide variety of specialty services. You’ll find that our rates for live-in or hourly are highly competitive.
7. What are ADLs and IADLs?
Activities of Daily Living (ADLs) include the basic tasks essential for day-to-day functioning, such as bathing, dressing, grooming, eating, mobility and toileting. Many elders, older adults and seniors who require help with such activities are largely independent, but may require help with one or two ADLs. In some cases, intermittent help from a family member or friend may be all that is needed. However, in many cases, particularly when family or friends are unavailable and the importance of scheduling these activities is critical, informal care arrangements may not be adequate.
Instrumental Activities of Daily Living (IADLs) are considered those activities which are less basic than the traditional ADLs. IADLs, nevertheless, are important in enhancing a client’s quality of life. IADLs include such activities as shopping, paying bills, cleaning, doing the laundry and meal preparation. Many elders, older adults and seniors require assistance with IADLs rather than ADLs. Some elder, older adults and seniors want someone to escort them when they are shopping and help them avoid situations that might cause them to fall. Other elder, older adults and seniors may welcome assistance with their bill paying and medical appointments. Kells Home Healthcare offers an array of companionship and homemaking services to assist our clients with the IADLs. Please contact us for more information.
8. What is home care and how does it differ from home healthcare?
In its truest meaning, home care refers to any type of care (medical or non-medical) that is provided for the client in their home. In recent years, however, there has been a slight shift in terminology. While home care can be used to describe both medical and non-medical care, typically “home care” refers to non-medical care such as companionship/homemaking services and personal care services, while “home healthcare” refers to the provision of skilled nursing care and other care such as speech, physical or occupational therapy.
10. Is there a written plan of care for each client? Is it modified and if so, how often?
Kells Home Healthcare develops an individualized and completely confidential Plan of Care for each client. The purpose is to document the type of care services needed and when the client would like to initiate care. Once the client, and family members, agree on the Care Plan, the office staff will use that information to recommend the caregiver who will be delivering the service, establish the schedule and agree to the monitoring and communication. Care Pans are reviewed with the client and family regularly. The review is an important process to ensure the client is receiving the appropriate level of care and is pleased with the caregiver providing the care.
11. What do I need to do if I have a private home health or a long term care insurance policy?
Clients with private home health or long term care Policies simply need to contact us and provide us with basic information about your insurance company. Kells Home Healthcare will contact your insurance policy and verify your benefits. We than will bill the insurance company on the client’s behalf on a weekly basis.
12. What can I expect from Kells Home Healthcare?
Kells home healthcare is a private home health care agency offering individuals and families a variety of personal care services that provide extra assistance to all ages. Our services enable clients to remain in the comfort of their homes, retaining their sense of pride and independence. Most importantly, clients and their families have the freedom to make their own choices.